amjilicom Privacy Policy: How We Handle Your information
This policy explains exactly what data we collect when you use amjilicom, how we use it, and what choices you have over it. Access depends on local law and is available where local law permits — and wherever you do access the platform, your information is handled under the terms set out here.
Account data you control
Coins. ph and InstaPay transaction records
Clear opt-out paths
Contact us any time for data queries
POLICY AT A GLANCE
What This Privacy Policy Covers and How It Works
When you open an account with amjilicom, we collect the information you submit during registration — your name, contact details and the credentials you choose. We also record activity tied to your account wallet, including transaction references generated when you use Coins. ph or InstaPay to move funds. This data lets us run your account correctly, confirm wallet events and respond to support requests. Beyond account registration, we collect session data automatically — the pages you load, the device type your browser reports and the general region your connection resolves to. We do not sell this data. We do not share it with third parties for their own marketing purposes. Where we share data with service partners — payment processors, identity verification services, platform security tools — we do so only to the extent needed to operate the service you requested. We retain account records for as long as your account remains active and for a reasonable period after closure, consistent with applicable law. If you close your account, you may request a summary of the data we hold before closure is processed. Data-handling obligations and your available rights depend on local law in your eligible region.
Coins. ph transaction references
InstaPay wallet events
Account registration data
Session and device data
Support interaction records
SCOPE AND LIMITS
Where This Policy Applies and What Falls Outside It
Not every part of your experience falls under a single policy document. This section draws the line clearly so you know which terms govern which part of your interaction with the platform.
Account Access and Login
Everything that happens from your login screen through to your account dashboard — session data, device identifiers, authentication events — is covered by this policy. We handle those records under the terms stated here and do not pass them to unrelated third parties.
Wallet Transactions
When you use Coins. ph or InstaPay, the payment processor also applies its own privacy terms to the portion of the transaction it handles. Our policy covers the record we hold on our side; the processor's terms govern the data they collect independently on theirs.
Site Content and Game Catalogue
Browsing the game catalogue — including titles in the lobby like Lucky 9 Table or Aviator Crash Game — generates session logs we use for platform performance. We do not use that browsing data to build personal profiles sold to third parties.
Third-Party Services and Links
If the platform links to an external service outside amjilicom's own pages, that service operates under its own privacy terms. We do not control and are not responsible for data practices on external sites reached through those links.
ACTIONS YOU CAN TAKE
Practical Steps to Manage Your Data Under This Policy
Your account gives you direct access to much of the data we hold about you. After login, the account dashboard shows the profile details on record — name, contact information and wallet history, including Coins. ph and InstaPay transaction references. If any detail is incorrect, you can update it through the account settings fields shown there; changes take effect once the form is saved and confirmed. For data that is not directly editable through the dashboard — such as session logs or archived transaction records — you can raise a request through our support channel. We will confirm what records we hold and, where permitted by applicable law, provide a copy or correct an error. If you believe data is being processed in a way that does not match this policy, raise the concern through the same support path so we can review it promptly. Response timelines depend on the nature and complexity of the request.
Review Your Profile
Log in and open the account dashboard to see the name, contact details and wallet records we currently hold for you. The dashboard reflects the current state of your account as stored.
Correct Account Details
Update your name or contact information directly through the account settings fields. Save the changes and the dashboard will reflect the corrected record after confirmation.
Request a Data Summary
If you need a summary of records not visible in the dashboard — including archived session or transaction logs — contact support with your account identifier and the specific records you are asking about.
Raise a Policy Concern
If you believe the way we handle your data does not match this policy, write to us through the support channel. Include your account reference and a clear description of the concern so our team can investigate and respond.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
Three routes are available for privacy-related questions. Choose the one that works for your situation — account-level corrections are often fastest through the dashboard itself, while detailed data requests and policy concerns are better handled by email or live chat so we can document the exchange and follow up properly.
Email Support
Send your data query or correction request to our support email address, which is listed on the Contact page in your account. Include your account identifier so the team can locate your records without delay.
Live Chat
The live chat widget is available on the platform for account-related questions, including privacy concerns. Raise your query there and the support team will log it and follow up. Availability depends on current support hours shown in the chat window.
Account Dashboard
For straightforward corrections — contact details, display name, linked wallet references — the account settings section in your dashboard is the direct path. Changes you make there are logged and take effect after you confirm them.
HOW WE PROTECT YOUR DATA
Data Handling, Cookies, Security and Retention Practices
We use cookies and similar session identifiers to keep your account active across pages and to record which parts of the platform you access. You can manage cookie preferences through your browser settings; note that disabling certain cookies may affect how the account dashboard and wallet features load.
Cookies and Session Tracking
Session cookies are set when you log in. They keep your account state consistent as you move between the game catalogue and your wallet page. Persistent cookies remember your region and language preference across visits. Your browser controls let you review and clear these at any time.
Account Security Measures
Access to your stored data is restricted to authenticated account holders and authorised internal staff. Login credentials are hashed and are not readable in plain text by our team. If you suspect unauthorised access, change your password through account settings and contact support immediately.
Data Retention
We keep account and transaction records — including Coins. ph and InstaPay references — for as long as your account is active and for a period after closure that satisfies applicable legal obligations. After that period, records are deleted or anonymised. You may request a data summary before account closure is finalised.
Policy Updates
When this policy changes, the updated version is published on this page with the revision date shown at the top. Continued use of your account after the update date means you have read the revised terms. For significant changes, we will also send a notice to the contact address on your account.
COMMON POLICY QUESTIONS
Questions About Privacy at amjilicom
If your question is not answered here, contact support through live chat or the email address on the Contact page. Include your account identifier so we can pull the right records.
What personal data does amjilicom collect when I register?
We collect the name, contact details and login credentials you enter during registration. We also record the device type and general region your connection reports. We do not collect payment card numbers directly — Coins. ph and InstaPay handle their own portions of wallet transactions under their own terms.
How can I see what data amjilicom holds about me?
Log in and open the account dashboard. Your profile details, wallet history and transaction references are shown there. For records not visible in the dashboard — such as session logs — contact support with your account identifier and we will confirm what we hold.
Can I correct my personal details after registration?
Yes. Open account settings after login and update the name or contact fields shown there. Save the changes and the dashboard will reflect the corrected record. For details that cannot be edited directly — such as records tied to identity verification — contact support to request a correction.
Does amjilicom share my data with third parties?
We share data with service partners only to the extent needed to operate your account — payment processors for wallet events, identity services for account verification, and platform security tools. We do not sell your data or share it with unrelated third parties for their own marketing.
How long does amjilicom keep my account data?
Records are kept while your account is active and for a period after closure required by applicable law. After that retention period, data is deleted or anonymised. If you are planning to close your account, you can request a data summary before the closure is processed.
What do I do if I believe my privacy rights have not been respected?
Contact us through live chat or the support email address on the Contact page. Include your account reference and a clear description of the concern. Our team will review the case and respond. The rights available to you depend on local law in your eligible region.