Casino / Sports
These terms set out what you agree to when you open and use an amjilicom account — covering access, wallet activity, game use and how we handle your information. Availability depends on local law and is limited to eligible regions where access is permitted.
By opening an account or continuing to use the platform, you accept the terms described on this page. These terms apply to every part of your account — from your first login through every wallet top-up via GCash or InstaPay, every game session across slots, live tables and crash games, and every withdrawal request you submit. We may update these terms when required by platform changes or applicable law. When that happens, the updated version is posted here and the effective date is changed. Continued use of your account after a posted update means you accept the revised terms. If you do not agree with a change, you should stop using the platform and contact support to close your account. We do not waive any term by failing to enforce it on one occasion. A term that is found unenforceable in one jurisdiction does not affect the rest of the policy in other eligible regions. Access to the platform and the enforceability of these terms depend on local law in your location. We do not claim availability in regions where access is restricted by applicable law.
Top-ups and withdrawals processed through GCash are subject to both these terms and GCash's own service conditions. Any dispute over a GCash transaction should be raised through account support here first.
InstaPay withdrawals are subject to the transaction terms stated in your account wallet section. The amount and timing shown in your account record are the reference values for any inquiry.
Deposits made via Coins. ph follow the limits and verification steps displayed in your account at the time of the transaction. Coins. ph's own terms also apply to the e-wallet side of the transfer.
The current version of these terms is always the one shown on this page. We do not send individual notices for every revision, so checking this page periodically keeps you informed of the conditions you are accepting.
Not every situation is covered the same way. These terms govern your account directly — but some areas connect to third-party services or local law, which means the boundaries matter. Here is how we draw them.
All login, registration and account-management actions — including wallet verification steps and session activity — fall squarely within these terms. The rules here are the ones that apply when you log in.
Deposits and withdrawals you initiate through the platform wallet are covered here. Transaction records shown in your account dashboard are the authoritative reference for any amount or status dispute.
Game availability, feature descriptions and any content displayed in the lobby are governed by these terms. Third-party studio titles — including those from PlayStar, Spadegaming, Pragmatic Play and CQ9 — are also subject to each studio's own content conditions.
External payment providers such as GCash, InstaPay and Coins. ph operate under their own terms. We do not control those terms, and a disruption on their side does not constitute a breach of our policy toward you.
These terms are not just obligations — they also spell out what you can do. Your account dashboard is the starting point for most of these actions. Transaction history, account details and wallet records are all accessible after login without contacting support first. If something looks wrong in your records, you can request a correction or raise it as a dispute. For account-detail changes — such as updating contact information or correcting a name entry — the fields are in your account settings; follow the verification steps shown there. Questions about how your information is used, or requests to close your account, go through our support channels. We aim to acknowledge every request and follow up with the next step. Any request that requires identity verification will be handled through the steps shown in your account — we do not ask for sensitive document details through chat or email without a formal verification flow being open on your account.
Transaction history and session records are available in your account dashboard after login. These records are your reference point for any wallet or game-session query.
Name, contact and wallet details can be updated through account settings. Some changes require identity verification; the steps for that are shown in the settings screen itself.
Policy questions can be sent to support at any time. Provide your account reference and the specific term you want clarified so we can give you a precise answer rather than a general one.
You may request that your account be closed at any time by contacting support. Any wallet balance that needs to be withdrawn should be cleared first, following the standard withdrawal steps in your account.
Questions about any term on this page — including wallet rules, account eligibility or how a specific policy applies to your situation — can be directed to support through the channels below. For wallet-related queries linked to GCash or InstaPay, include your transaction reference from your account dashboard so we can locate the record without delay.
Open the chat icon from any page while logged in. Describe the specific term or account situation you need clarity on and we will respond in the same session.
Send your query to our support address shown in your account's help section. Include your account username and the section of these terms your question relates to.
The help centre in your account settings covers the most common policy questions. Check there first — if the answer is not there, the page includes a direct link to open a support ticket.
We hold information only for as long as it is needed to operate your account and meet any applicable legal retention requirements in eligible regions. Cookie and tracking data collected during your sessions is used to keep your account session active and to show you content relevant to your activity — not shared with advertisers outside the platform. Account security measures include session controls visible in your account settings; you can review active sessions and end any you do not recognise. Requests to know what information we hold about your account, or to correct it, go through support using the contact paths above. Policy change requests — such as opting out of certain data uses permitted under local law — are handled the same way. The current state of your account permissions and data settings is shown in your account dashboard after login.
Account and transaction records are kept only as long as needed for your account to function and to meet legal requirements in your region. When an account is closed, retention follows applicable law.
Cookies keep your login session active and remember your preferences. No session data is sold to third parties. Cookie settings can be adjusted through your browser at any time.
Active session management is available in your account settings. Review it after any login from an unfamiliar device. Contact support immediately if you see a session you did not start.
To request a change to how we handle your account data — or to ask about what we hold — contact support with your account reference. We follow the process set out under applicable law in your eligible region.
These are the questions we hear most often about how these terms work in practice. If yours is not here, support is the next step.
The terms apply from the moment you complete account registration and continue for as long as your account is open. If you opened an account before the current version was posted, the updated terms apply to all activity from the posted effective date onward.
The effective date at the top of this page is updated whenever a change is made. We do not send individual notifications for every revision, so reviewing this page periodically is the way to stay current. Continued use of your account after an update means you accept the new terms.
Yes — wallet transactions you initiate through your account, including those processed via GCash or InstaPay, are governed by these terms. The payment provider's own conditions also apply to the e-wallet side of the transfer. Your account transaction record is the reference for any dispute you raise here.
Access depends on local law and is available only in eligible regions where use is permitted. We do not confirm availability for any specific jurisdiction beyond what is shown in your account access screen at the time of login.
Go to account settings after login and use the fields shown there to update your details. Some changes require identity verification — the steps for that are displayed in the settings screen itself. For changes you cannot make directly, contact support with your account reference.
After closure, your records are retained only for as long as required by applicable law in your region. You can request details about what we hold and how long we keep it by contacting support — include your account reference so we can locate your records without delay.